Starting a Client
If you are not currently contracted with Mom’s Meals and want to find out more about our programs that are available in your state, click here.
If you are currently contracted with Mom’s Meals and have questions about starting a new client, contact our Intake department at 1-866-716-3257, option 1 or email intake@momsmeals.com
When submitting paperwork, please include the following:
- Client address, phone number, date of birth
- Agency and case manager information
- Beginning and end dates of service
- Number of meals client is approved for per week
- Menu information or any special requests
- Other critical billing or delivery information
IMPORTANT: If we receive a referral by 5:00 PM CST on Thursday, the client will receive their first order the following week. Client’s initial delivery will include the meals they requested or a variety of our most popular meals. Clients will receive a call from a Mom’s Meals Team member welcoming them to the program.
- Clients call in future orders to 1-866-204-6111
- If we do not hear from the client, we will attempt to reach them with an outbound phone call.
- Customers approved for 4 -7 meals per week, will receive a cooler every other week.
- Clients approved for 8 or more meals a week, will receive a cooler every week.
For a Case Manager packet, including a welcome letter, important contact information, a case manager overview handout, and a client handout, click here.