FAQ for Health Plans

• Health Plans Ordering Process
  • What information do I need to provide in order to set up a member/patient?

    • We need a referral along with information about the member or patient, including identification and address for delivery, meal start date and duration, the quantity of meals per day, case manager or other referring provider information, and any other notes we will need regarding the unique food preferences or delivery information to best serve each individual.

  • When will the member/patient receive their meals?

    • Members/patients will receive their meal delivery within 24-72 hours of receipt of referral. 

  • How often and how many meals will you deliver to the member/patient?

    • The number of meals and frequency of delivery varies based on plan design. We work with each partner to determine the specific needs for their members/patients.

  • What is the price per meal?

    • Pricing for our program is agreed upon between Mom's Meals and the individual partners. Costs are based on several variables.