Our Process

It's Simple!

1. Place your order – Simply call the telephone number on the menu you receive with each order to make your selections. Or, if you would like to self-pay, you may order online.
2. Receive your delivery – Your delivery date will be scheduled and the meals you have chosen will be delivered directly to your home by a Mom’s Meals driver or a third party partner.
3. Heat and enjoy – Heat directly from the refrigerator for 2 minutes or less.

Customer Care

Our customer care team is one of the best you’ll experience. We specifically look for individuals who have a passion for and are compassionate towards those we serve. They understand and live by our mission, recognizing that doing their jobs well is important to ensuring that our customers eat. Each member of our customer care team undergoes extensive training prior to taking orders and answering questions from our customers.

We look at our customers like they are family. We genuinely care and personally reach out to them with each order to ensure satisfaction. Our customers often tell us how much they appreciate our customer care team members and that they look forward to hearing from them each week. We love this and see it as a great opportunity to check in on their well-being as well.

For the past six years, our customers have given our customer care team a satisfaction rating of 98%!